Hospitality House Family Shelter is an extended-stay facility for up to 23 individuals at a time; very often about half of the residents are children of school age or younger. Hospitality House residents (who represent only 5-10% of our active client caseload), are engaged in the full spectrum of our programs. An average stay can last 6-9 months, though no rigid time constraints are placed on the individuals we work with.
In 2017 we delivered 5817 bed nights of shelter at Hospitality House Family Shelter and another 298 bed nights of shelter at temporary outsourced locations.
Related: TINY HOMES FOR HOPE 2017 GALLERY
To address the needs of one of the fastest growing segments of the homeless population — unaccompanied adolescents and teens — in 2017 we opened The Landing Place, a comprehensive youth program for “high-risk” teens. The current unrestricted funding structure for this program allows us to offer teens highly relational programming nuanced to their cultural identities, needs and interests and adaptive to change as required. It also affords us the liberty to investigate new concepts and models of care that will be germane to this specific age group. The landing place drop-in center offers hot meals, supplies, school & community outreach, transportation by a dedicated van, case management, access to cultural opportunities and support for the whole family.
It’s a pretty cool place. I can hang out with my friends. Eat some food. Play a game or do some kind of fun art activity . . . sometimes I even help make the smoothies . . . and I actually even helped cook dinner one time . . . but then sometimes I just like to chill out and relax for a little while. I don’t know. I just feel like I can be myself here.
— 10-year-old participant at The Landing Place
Comprehensive Case Management
A relational team of professional, experienced case managers, in concert with our mental health specialist assist homeless individuals and families through the development of a fully integrated, inclusive plan of care, specific to each client’s needs, and abilities. Following an extensive client intake and psycho-social assessment, the care plan guides our clients in evaluating and addressing their most urgent needs on an economic, physical, emotional and psychological level. They may include: shelter and housing, food, clothing and hygiene, childcare, physical and mental healthcare, transportation, education, job-skills training, financial literacy and life-skills learning.
Our team is committed to a relational practice. While each member works diligently to understand their clients, discovering interpersonal strengths and needs, to provide holistic support and create sustainable outcomes of progress we also work together as a team to brainstorm resources, build connections with local agencies, and provide access to support for as many community members in need, as possible. While housing is often the top external priority, sustainability and positive growth remain common goals within every approach to care.
—Molly Feeney, Case Management Coordinator
More than 50% of the people we served in 2017 are homeless because of the crisis-level lack of affordable housing in this area.
After a client is housed, we remain fully engaged in their lives through our Aftercare program, which affords on-going case manger support without time constraints. This continued guidance is vital because though clients are no longer homeless, they may not yet have the abilities or resources necessary to ensure self-sufficiency for the long term. Once stable and no longer in a crisis mode, they become more receptive to addressing underlying issues and obtaining the education or skills needed. Case managers remain actively involved in their clients’ lives, monitoring their care plan to ensure that key objectives are attained, or if necessary, redefined. A client “graduates” only when they and their case manager agree that they ave the necessary skills and resources to maintain their independence long term.
Aftercare is a critical component to the 90-95% success rate of sustainability for our clients!
With extremely limited public transportation available in the Mid-Coast, many of our clients traditionally have been unable to access critical services and resources essential to their success. Our dedicated van shuttles clients to their jobs or employment interviews, childcare facilities, education, and healthcare and service providers. About 72% of the adults we serve do not have access to a reliable vehicle. We put about 1500-2000 miles a month on the van which was graciously donate through a program with Darlings Auto Group. In 2017 private donors added a van to our youth program to allow us to offer young people the opportunity to participate in cultural and social field trips they otherwise wouldn’t have been able to access as well as drive them home after our warm suppers at the Teen Center. Also in 2017, through another private donor we added a Ford Focus to our transportation lineup allowing the ability to book more than one transport at any particular time, and utilize the more fuel-efficient vehicle when fewer clients were needed to be transported at any one time.
Welcome Center, Emergency Supplies & Food Pantry
Opened in 2017, our Welcome Center allows us to quickly extend care, services, and resources to the homeless in crisis, including shower and laundry facilities.
Our Supply Center provides clients and their families with critical items in new or “like new” condition, including seasonal clothing, blanket, tents, sleeping bags and other gear necessary for clients seeking temporary shelter. From warm clothing for children to rain gear for adults, our mission is to keep families warm and protected, while also serving as a resource for moms and dads trying to keep up with the clothing needs of their growing kids.
The Supply Center features a food pantry of shelf-stable goods, proteins, produce, and other items to address food insecurity issues facing our clients. Partnering with fresh rescue programs at local grocery stores, as well as state-wide partner Good Shepherd Food Bank and the USDA, we were able to deliver nearly 54,000 meals in 2017 and served another almost 6,000 hot meals at our family shelter and youth program.
And for clients transitioning from homelessness to housing, our Supply Center creates an opportunity to “shop” for items needed to set up a first apartment or home, such as bedding, towels, household goods, kitchenware, and basic furnishings.
Donate to KCHC
You can help change lives! We depend on the generosity of community members to fill our Supply Center and support families in need on their road to independence.
In-Kind Items: Please review our new DONATION GUIDE for a list of key supplies and items that KCHC can accept for our clients. Note that due to limited capacity, we can ONLY accept donations of “like new” or new essential items on WEDNESDAYS from 9A to 4P at our Rockport location. Furniture donations and “Wish List Wednesday” requests are still accepted by appointment only. Please call 207-593-8151 with any questions or to schedule an appointment.
Donations: Tax-deductible contributions are critical to our work. DONATE HERE or send a check payable to the “Knox County Homeless Coalition” to PO Box 1696, Rockland, ME 04841
Follow us on FACEBOOK to see the latest “Wish List Wednesday” special requests from our clients. Thank you for your support!
Our mission at the Knox County Homeless Coalition is to break the cycles of poverty and homelessness in Mid-coast Maine. We strive to create a supportive community in which all families and individuals have the opportunity for housing and a sustainable productive life.